Joel

Joel (pronounced "Who-El", like Darrel's adopted grandson) is a work study student at the DU Bookstore. He works for Donovan, the Manager of the Computer Department at the store. Many years ago, I saw a movie about a penny stock brokerage, where the sales manager would swat at the brokers manning the phones with a walking stick if he thought they were slacking off. Donovan's management style is very similar. I asked Joel if Donovan has stopped using this method to get him to work faster, and Joel says he has. This is a good thing, since I don't believe this is a proper management technique, as opposed to the accepted management practice of turning the heat off to make people work faster. You have to treat your employees with respect, after all, even if they are freezing to death.