Today was the first day of the fall quarter here at the University of Denver - my 29th fall "rush" at the DU Bookstore, I might add - and the store was busy all day. I vividly remember my first fall rush. It was just before the store moved from the old Carnegie Library Building to our present location in the Driscoll Center. There was a single charge machine for the entire store located at the information desk, and each cashier had to walk up to the counter if by chance a customer wanted to pay using a credit card. I was told there would be very little business that evening, and so I had scheduled only a few cashiers after 4:30 P.M. In fact, it turned out to be an extremely busy evening. I remember getting Bill, a stockroom employee at the time, his wife Patty, a former store employee who was there to pick him up, and several other people I dragged off the street to cashier that evening. We survived, but just barely. It was a hard but valuable lesson I learned that evening: accept nothing at face value. The definition of "busy," like many other things in life, is open to interpretation.
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