Wednesday, December 15, 2010

The Balanced Scorecard


The University of Denver Bookstore Management Team met with the Chancellor, the Vice Chancellor for Business and Financial Affairs, the Provost, the Comptroller of the University, and the University Auditor today to review the Bookstore's performance (it's "Balanced Scorecard") over the past year. All expressed surprise that the Bookstore did as well as it did, considering the significant competitive obstacles it faces. All I can hope is that they never discover that second set of books.

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